Privacy Policy
Welcome to New Falcon Automotive Cente! This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and address when you contact us or book a service.
- Vehicle Information: Details about your vehicle, such as make, model, and registration number, to provide our services.
- Payment Information: Payment details when you make a transaction (processed securely by our payment gateway).
- Technical Information: IP address, browser type, and operating system when you visit our website.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services, including vehicle denting, painting, oil & filter change, brake service, engine repair, and steering and suspension services.
- To process payments and send invoices.
- To communicate with you about your bookings, appointments, and inquiries.
- To improve our website and services based on your feedback and usage patterns.
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or share your personal information with third parties except in the following cases:
- With your consent.
- With service providers who assist us in delivering our services (e.g., payment processors).
- When required by law or to protect our rights and safety.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Opt-out of receiving promotional communications.
To exercise these rights, please contact us at the details provided below.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. You can disable cookies in your browser settings, but this may affect the functionality of the website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info.newfalconautomotive@gmail.com
- Phone: +968 7915 4120 OR +968 7965 0345
- Address: Opposite Of Oman Oil Petrol Pump, Way No: 7723,Mabaila Sanaya Road No: 06 - Muscat, Sultanate of Oman